Advertisement

--------------------------------------------------------------
This story was printed from CNET Asia.
--------------------------------------------------------------
SMS is sizzling

By Kavita Kaur
20/02/2001
URL: http://asia.cnet.com/digitalliving/tips/0,3800004921,20002144,00.htm

You've heard about how all you'll soon need is a cellphone.

And of course, you've heard all those terms being bandied about--3G, GPRS, WAP, and so on. But, fact is, while 3G (which should finally see broadband on a cellphone) is at least two or more years away, GPRS and WAP are here. But the bandwidth is so low that you can't do much.

The bottom line is--how many of us have WAP or even GPRS phones? Interestingly, there's something simple and cool and, most importantly, cheap, that plain vanilla cellphone users are using, and it's catching on like a bush fire.

Free SMS Sites
Where to send your free messages.
 
SMS Sizzles in Singapore!
We uncover the phenomenon that is SMS.
 
Goodies come in short (message) packages
Packaged and re-packaged, how SMS is more than mere text.  

QWERTY keyboard for your text message?
Innovations to make your text messaging a smooth ride.

Cashing in on SMS
The ways you can manipulate SMS.

Coming soon to a mobile screen near you
It's coming to you, sooner than you think.

With additional reporting by Singapore.CNET.com's Priscilla Wong, who suffers from constant ringing in her ears, thanks to her over-worked mobile.

Free SMS sites

MobileOne
Supports multiple data transfer protocols including SMS, WAP and i-Mode.
 
SingTel
Internet SMS sent is free.
 
StarHub
Supports multiple data transfer protocols including SMS, WAP and i-Mode.
 
AtoZasia.com
This service allows the user's email account to receive SMS notifications.
 
Mtnsms.com
One of the most commonly used sites for SMS, it claims 4,042,829 registered members. The site said it handled nearly 23,458,098 messages in December 2000.
 
GoSMS.com
Supports multiple data transfer protocols including SMS, WAP and i-Mode.
 
BoltBlue.com
Send text messages from your PC to almost any mobile phone in the world. Simple and fast.
 
Quios.com
A hit with both business and consumer SMS users, it has over 1.5 million registered users and access to over 295 wireless networks worldwide.
 

www.excell.to
Enables you to send email from your cellphone as an SMS. It not only converts your SMS into a proper email message format with your actual email ID and name, it also adds a signature.

SMS sizzles in Singapore
You no longer need to be online to be in constant touch with your friends or colleagues across the world. Thanks to SMS (Short Message Service), your buddy list from your desktop (think ICQ 2000b) can now be a part of your mobile phone. Users can send and receive text messages--almost like a mini email--to and from their mobile phones or Web sites, in real time.

SMS was created as part of the GSM Phase 1 standard. The first short message is believed to have been sent in December 1992 from a PC to a mobile phone on the Vodafone GSM network in the UK. Analysts estimated that 12 billion SMS messages were sent worldwide during the month of December last year. Further estimates showed a 1 percent claim by Singapore during the festive season late last year, at a cool 150 million messages sent.

It's a new mobile culture
Economy! Undoubtedly, low cost of communication is what lures most mobile phone users to use SMS. While operators like StarHub offer free incoming SMS messages, most service providers charge between five and 10 cents in Singapore for messages sent and received. One must also take note of the new "mobile culture" that has emerged in the last two years. The penetration of mobile devices has claimed a permanent stronghold in the youth market, egged on by numerous packages offered by operators which have a knack for bundling free SMS messages with new consumer plans.

It's no wonder then that the younger set of mobile users have latched on to this phenomenon early.

A good indication of the SMS success story is given by Singapore operators. For example, on Valentine's Day, StarHub estimated a 20 percent increase in the number of SMS messages sent in Singapore as compared to regular days. Rivals M1 quoted a high 3.7 million figure, while SingTel Mobile indicated 3 million text messages exchanged. Getting users hooked on to such text services on cellphones also sets the stage for future services when newer networks are set up for faster Internet access.

"They want people to get used to it so that when 3G is launched, consumers are familiar with using the phone key pad for text," said Rachel Miu, an analyst at Daiwa Institute of Research Singapore Pte Ltd. Messaging is fast, cheap and convenient. No wonder this service has exploded on cellular networks and has become the hottest member in the mobile value-added service family. At the service provider end, it means extra moolah. According to M1, data service currently accounts for close to 5 percent of the company's total revenue.

Goodies come in short (message) packages
If you think that it's just personal messaging that is riding on the SMS wave, think again.

While the most commonly used application in SMS is the plain vanilla person-to-person messaging, which is a big hit with young people, a whole range of services are finding their way on to the mobile phone through SMS.

Service providers are using SMS to notify mobile phone users that they have new voice/fax mail messages, about a bill due date, or about changes in tariff.

Recently, M1 customers in Singapore have also been informed of new payment methods--all this via a single SMS sent to its subscribers.

Similarly, SMS is being used to used to deliver share prices, sports scores, weather news, flight information, news headlines, jokes, astrological predictions... all of it on that tiny cellphone.

Make no mistake, service providers are encouraged by the tremendous response from customers.

On the cooler side, you no longer have to be content with the limited number of ringtones or screensavers built into your phone. Thanks to SMS, you can download new ring tones or screensavers from different sites to your phone. Go to PictureMessaging.com and select the picture you want from over 200 unique screensavers, fill in your mobile phone number and credit card details and soon you will receive the picture via SMS.

Similarly, visit RingTones.com for a range of music tones that are delivered to you via SMS. However, a caveat: Before you think of impressing your girlfriend by sending her the cool Mission Impossible ringtone, check out compatibility issues--most of these extras work only with the latest Nokia phones.

QWERTY keyboard for your text messages
So what if you don't have a cellphone? As long as you have access to the Internet, you can still send messages to your friends throughout the world on their cellphones and get a reply back right at your PC.

Many sites specialize in letting you send SMS messages to SMS-enabled cellphone owners around the world for free. Simply register, enter the mobile number of the person you wish to contact, type your message, and click on the send button.

Popular instant messenger ICQ too allows you to send SMS messages and receive replies at your ICQ client.

And remember, even if you have a mobile phone, you can use the Net to send SMS messages for free! That should save you a packet if you are a heavy SMS user.

Cashing in on SMS
Cashing in on the SMS wave, cellphone manufacturers are incorporating new features in handsets to make SMS easier and fun.

Today almost all phones have predictive text input--a feature that anticipates which word the user is trying to generate, thereby significantly reducing the number of key strokes needed for a message.

As per estimates, widespread incorporation of predictive text input into the installed base of cellphones will typically lead to an average rise of 25 percent in SMS traffic per enabled user.

Likewise, some phones have a multiple messaging feature allowing the user to send the same message to different recipients. Similarly, manufacturers are rolling out user-friendly and easy-to-use terminals such as smart phones that have a QWERTY keyboard rather than the limited keypad on standard cellphones, to facilitate SMS.

Almost all cellphone giants are now focusing on chatting and instant messaging via SMS. Ericsson's T20 has been positioned as "the first truly mobile Internet device for young people", because it enables the owner to talk with friends on the Internet via electronic messages in Web chat rooms.

Similarly, Nokia recently released a new cellphone-based chat system dubbed Nokia FriendsTalk, which adds conventional chat room and instant messaging features to the basic SMS system.

AOL is also working to bring its popular system to cellphones and is already working with Motorola. Microsoft has announced similar plans for its MSN Messenger. Smaller companies such as Tribal Voice are also in the process of linking their traditional Internet instant messaging networks with cellphones.

Another key features of SMS is the "store and forward" methodology that is used to transmit messages. So, if the end user is not available because the cellphone is switched off, out of range, etc, whenever the unit gets back online (some operators fix three days as the outer limit), the message will get to the user. A SMS message can also be sent "certified" where it will notify the message originator that the receiver has received the message.

SMS is characterized by out-of-band packet delivery and low-bandwidth message transfer, which on mobile networks (which have little bandwidth on hand), results in a highly efficient means for transmitting short bursts of data.

Coming soon
So what's next for SMS fanatics in Singapore?

M1 recently launched an SMS-based mobile portal service delivering content in real time. According to an M1 spokesman, the company views m-commerce (mobile commerce) and location-based services as future options.

Rival StarHub agrees that the potential for SMS doesn't stop in present time. As the youngest telco to offer consumer mobile services, StarHub plans to introduce more interactive services in the future.

Market figures
Dataquest wireless industry analyst Naqi Jaffery opines that two-way paging and SMS is among the fastest growing areas in wireless data. He predicts that almost 67 percent of all wireless data subscribers will use SMS in the near future.

According to some operators, countries like Germany, Italy and Finland have recorded 200, 150, 75 million messages per month in March 1999, September 1999, and March 2000, respectively.

While local operators cannot boast of such exalted figures, they are surely on their way. The numbers speak for themselves: MobileOne handles about 3 million messages daily, SingTel Mobile boasts 2 million and StarHub manages about 2 million SMS messages on a daily basis.

The bottom line
SMS is fun but it's also very addictive. You may not realize how many messages you have casually sent back and forth but this message relay can burn a hole in your pocket. It may be cheaper than talking 'live' to your friend sitting in another part of the world, but it sure adds zeros to your monthly airtime bill. More so in the case of picture messaging or chatting, since each picture is billed as two, three or more sets of text, depending on the size of the picture.

Similarly, unlike Web-based chat rooms where you can key in as many messages you want without worrying about the cost, on cell phone chat, you have to pay for each and every chat message you send. So keep an eye on the meter!