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HP Photosmart C6380

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User Review for HP Photosmart C6380

Loses Connection With Computer



Rating: 4 out of 10 (Mediocre)
Pros: Good color prints and scanning options
Cons: Need to re-install drivers after 10 or so scans
Opinion:
When I bought this printer, all I needed was a scanner, but I liked the wireless and wired networking capability, so I got it. I needed to scan about 20 photos. The scans came out pretty good, but after about the 10th scan, it lost connection with my computer. An error report was generated and another window popped up directing me to re-install the drivers.

Loading the drivers took way too long to have to do it every time I use the scanner, so I popped in a USB flash drive to finish my project. At least I had another option because I was low on time, but this printer is going back.

I've only had it a day. I can only imagine what other problems it has. To make matters worse, there are no new drivers for this device, so there are no available fixes at this time.

The prints come out pretty good though.

I turned the printer off for the night and at about 4am I heard the printer cycling in the next room. I turned the printer off and it still goes through a 5 minute cycle in the middle of the night? What kind of crazy printer is this and why does it need to do this? I ended up having to physically un-plug it for the rest of the night. This could get old fast if I were to keep it.

Luckily these problems and issues came up within 24 hrs of my purchase, I have 30 days to return it, and return it I will.

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