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Notebook online auction buying guide



Step 6: Common scams
Caveat emptor--let the buyer beware. Unlike retail stores where you can stomp over and pull down their signboard when your machine turns out to be broken, buying stuff online offers no such avenue for redress. Moreover, it is a lot harder for the police and small-claims tribunal to track down errant sellers or even to determine if online fraud has been committed.

But does this mean one should shy away from online auctions? Like any contract, there is always an element of risk and, despite the media attention on online scams, there are many honest and sincere people who are offering items they no longer need for a good price. Arm yourself with knowledge of the more common techniques of virtual sellers to reduce the risk factor. This section will focus on scams from the buyer's perspective.

Please wire the money to...
Purchasing from foreign sellers comes with additional risk, especially when it comes to electronic items. Unless the model you are looking for is not available locally, we do not advise this course of action. Fraud in this case is even harder to trace for the local enforcement agencies and, even if they could, the seller falls under a different set of laws.

But if you must, there are certain safeguards you can use to guard against unscrupulous auctioneers. Firstly, do not use wire transfer services or provide credit card information. Instead, use escrow service like PayPal which, for a fee, will hold the funds until the item has been received. Do not skimp on shipping and insurance either. Use reputable shipping services and demand from the seller a tracking number which allows you to keep tabs on where your notebook is. This will also prevent them from claiming that your laptop has been sent when, in fact, he is already putting the promised laptop in another auction.


Be wary of multiple good ratings from unrated raters.
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Trust me, I have a high rating
One of the surest ways to find if the seller is genuine is to look at his rating and read up on his past deals. Has he been prompt with sending the item out after receiving the money? Does he provide after-sales support if the item turns up to be faulty? It makes more sense to buy from a someone with high ratings as he will be unlikely to jeopardize his good reputation to scam a few hundred dollars.

But be careful of those who seem to have only good ratings. Some create multiple accounts to boost the their own ratings while not actually making any sales. Take a closer look at those who gave the seller good ratings. If most of them are unrated or have low ratings, it is likely that they belong to the same user trying to portray a false image of trustworthiness. Other tell-tale signs include ridiculously low prices and misrepresenting where the item is actually located.

Price fixing
The bidding system is hardly fool-proof. There are many methods to boost the selling price, one of which is to bid for the item with a second account with hopes that you will try to up the stakes. Countering this is easy. Make sure you do your market research and be firm on the price you are willing to pay. Remember, notebooks are not antiques. If this one is too expensive, wait and another might soon pop up.

Because my label says so
I cannot emphasize the importance of doing your homework when it comes to buying online. Know the terminology of notebooks, like what constitutes a Centrino system, the difference between integrated and discrete graphics cards, etc. Recently, there was a case of Intel Centrino stickers being sold online which some unscrupulous people used to badge their non-Centrino machines as Centrino systems to fetch a higher price.

To avoid this scenario, request that the user email a screen grab of the notebook's system configuration before bidding. True, he may send you one from a different machine, but at least you will have documented proof if he trys the old switcharoo trick.

Really hot items
No, I am not referring to products that fly off the shelves. Fencing stolen goods online is really easy and, unfortunately, hard to detect until the police comes knocking at your door. Request a copy of the receipt from the seller or, in some cases, check who the warranty for the laptop was issued to via the manufacturer's Web site. While not all sellers are cons, be especially wary if he seems urgent to make the sale or the price is, again, too good to be true.

 

 

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