Toshiba Portege M500 (Core Solo Processor T1300 1.66GHz, 512MB RAM)

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Worst experience buying TOSHIBA product

Oct 4, 2008

Rating: 1 out of 10 (Abysmal)
Pros: Sleek, Light weight
Cons: Technically defective, Worst after sales service
Opinion:
Within 3 months of purchasing TOSHIBA Portege M600 Notebook from HCL (under 3 year extended global warranty for which extra money is paid), inner layer of LCD screen broken while doing usual work, without any mishandling.

When I contacted service centre of TOSHIBA at JAIPUR (HCL Infosystems Ltd), they asked to pay Rs. 26,000/- towards cost of replacing LCD. I contacted HCL and TOSHIBA, requested for technical investigation of notebook to find the cause of damage (LCD screen may be broken by technical defects also).

HCL concluded the matter saying " FOC replacement is subject to approval of TOSHIBA". Toshiba concluded the matter saying “mishandling as cause of damage without any technical investigation of notebook". Toshiba is not interested to find out the cause of damage. Toshiba is not providing Warranty registration details.

denzzz

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almost perfecto

Jan 23, 2007

Rating: 9 out of 10 (Spectacular)
Pros: built-in many features, thin and light
Cons: quite expensive, battery life is too short (approx. 2:40")
Opinion:
I am a college student, i live far enough from my campus so i have to get a strength-mobile device (beside PDA's) to full-fill my daily activities. as Toshiba released portege series with core duo processor, I thought they made a mistake (becoz they have released satellite series with core 2 duo processor). and then I heard that portege series with core 2 duo will come in couple of weeks, so i decide to buy this stuff. so far so good (i have used it for 3 months) and no regret at all, only the battery life is too short. and 1 thing I used to say that portege m500 should come with 1 GB of RAM built-in (not 512 MB of RAM) compared with its price.

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