User Review for Toshiba Portege M600 (Core 2 Duo T7300 Processor 2.0GHz, 1GB RAM)
Worst experience ever
Sep 26, 2008Rating: 1 out of 10 (Abysmal)
Pros: Don't buy it
Cons: Technically defective product
Opinion:
Within 3 months of purchasing TOSHIBA Portege M600 Notebook from HCL (under 3 year extended global warranty for which extra money is paid), inner layer of LCD screen broken while doing usual work, without any mishandling.
When I contacted service centre of TOSHIBA at JAIPUR (HCL Infosystems Ltd), they asked to pay Rs. 26,000/- towards cost of replacing LCD. I contacted HCL and TOSHIBA, requested for technical investigation of notebook to find the cause of damage (LCD screen may be broken by technical defects also).
HCL concluded the matter saying " FOC replacement is subject to approval of TOSHIBA". Toshiba concluded the matter saying “mishandling as cause of damage without any technical investigation of notebook". Toshiba is not interested to find out the cause of damage as they are prejudice because it's technically defective product.
Now, I have to move Consumer court to seek justice.
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