ruby

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I have a green bright spot on the monitor

Jun 10, 2008

Rating: 5 out of 10 (Average)
Pros: small, handy, convenient, good sound system
Cons: slow cpu, especially with vista
Opinion:
Bought the above 2 weeks ago. Unfortunately my unit has a bright spot (green colour) on the screen, though small but obvious. After various conversations with the call centres and visit to the service centre, it seemed that they could not help me at all and I was just not lucky having brought a machine with this problem, since the problem is so called 'within the acceptable range of the industry'! I am not quite agreeable to this statement. It might be the case years back but with today's technology, the manufacturer should review their standard and quality control. This PC's screen is only 8.9" and it should be managed to have NO bright spot. I am a PC user of different brands for many many years, and have never encountered an issue as such. My confidence in their products is a question mark now.
I asked the various HP persons I dealt with whether they would buy the PC if they would see a bright spot on the screen and their answers were all negative, absolutely.