praveenkharb

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Nokia E51 side buttons (made of rubber) are very poor quality!

Apr 22, 2009

Rating: 5 out of 10 (Average)
Pros: Decent Phone. Nothing exceptional considering the price that it comes for.
Cons: The side and top rubber buttons did not last 6 months (the phone was not misused). Replacement cost under warranty is US$ 30.
Opinion:
Disappointed that Nokia too has started encashing its brand name and lost focus on quality. Yes, they might be putting across some great combination of features and new technologies, but whats the point if the products are now being sold with an idea of being replaced every year. The rubber buttons on this not-so-cheap phone did not last 6 months. I tried to reason with their care center that the handset was under warranty, but apparently this is not covered under warranty and will cost me US$ 30 (INR 1450) for replacing those cheap side rubber buttons (here in New Delhi, India). I have no intention of paying that much for that little and will have the buttons replaced at the local shop for less than a dollar. And my next phone definitely will not be a Nokia.