JC

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Service

Sep 7, 2006

Rating: 7 out of 10 (Very good)
Pros: Looks pretty small. Cool Camera
Cons: Bigger than the Atom
Opinion:
If this phone does indeed come out, I hope Qool Labs realizes that service is just as important as the product.
I was going to buy the Gigabyte gsmart-i in June but they didn't have the English OS. I emailed Synergy (HK distributor) and received no response. I followed up in July. No response. I sent an email to Gigabyte's head office in Taiwan to complain about Synergy's lack of response. Nothing. Nada.
I can't buy a phone without service because we all know that pda phones do funky things.
If this Icon phone doesn't come out, then I'm going to buy the Atom Exec. At least 02 has a service center in Mong Kok.