thl

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Rude and unprofessional services from D&M

Jul 21, 2008

Rating: 1 out of 10 (Abysmal)
Pros: Learnt my lesson, don't get products from D&M
Cons: Bad and rude services
Opinion:
Just called D&M S'pore, they service staff (Gan) was rude and unprofessional considering that the goods are of high quality. He kept saying that they have informed the shop of the proper action and would do a 1 to 1 exchange only next week, but I was told by the shop (authorised dealer) that they would only exchange for the head unit. When I requested for a black and white to state that they would exchange the unit, Gan got impatient and was rude and kept iterating that they represented D&M. To which I replied then why was the unit a poor set when I recieved it in the 1st place.

Learnt my lesson. Do get from a better distributo, say BOSE ATLAS?