BlackBerry Pearl 8100

Though nothing revolutionary, the addition of multimedia features and the already solid e-mail capabilities make the RIM BlackBerry Pearl an attractive device for business users and consumers alike.

The good First BlackBerry to offer a 1.3-megapixel camera, music and video playback; expandable memory, mapping application; superior push e-mail capabilities, EDGE support; Bluetooth.
The bad micro SD slot inconveniently located; call quality was subpar; phone's camera doesn't record video, no external controls for music player; no integrated Wi-Fi.

CNET Editors' Rating

3.65 star

Average User Rating

4.1 star

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  • CNET Editors' rating

    3.65 stars

  • Rating breakdown

    • Features: 7
    • Design: 8
    • Performance: 7
    • Performance & Battery: 7

The RIM BlackBerry Pearl wasn't exactly a hidden gem. Specs and images of the Pearl (a.k.a. the 8100, a.k.a. the Stealth) leaked onto the Web about a month ago, and Research in Motion certainly made no secret that it planned to release devices with integrated multimedia capabilities, though it never named a specific product or release date. However, today RIM along with T-Mobile officially introduced the BlackBerry Pearl to the world, the first BlackBerry to offer a built-in camera, video and music playback, and expandable media. While we certainly welcome these additions, the Pearl isn't offering anything revolutionary; most smart phones today have the same capabilities and offer more functionality, such as video recording. That said, we think the Pearl's sleek form factor and new features, coupled with the BlackBerry's heralded e-mail capabilities, will be a draw for business users and consumers alike. The price is also right at US$199.99 with a two-year contract (US$249.99 with a one-year contract). The RIM BlackBerry Pearl will be available for purchase starting September 12.

Editors' note:
This is a US-based review of the BlackBerry Pearl. Some references to operators and devices may not be relevant to your country. While BlackBerry representatives are unable to provide information on the availability of the devices in Asia, BlackBerry handhelds are typically launched here a few months after the initial introduction in US or Europe. Stay tuned for more updates.

Design
We don't think we're going too far when we say that the RIM BlackBerry Pearl is the sexiest BlackBerry to date--it even gives the Motorola Q some stiff competition. It sports a supersleek form factor (107 x 50 x 14.5 mm; 89.5g) and a polished look with its glossy black-and-chrome finish. It actually reminds us of the Motorola SLVR L7, and its more cell phone-like appearance will go a long way toward attracting a broader audience rather than just business users. Also, with its slimmed-down profile, we had no problems slipping it into a purse or pants pocket, and it felt solid and comfortable to hold up to our ear for phone calls.

The BlackBerry Pearl rocks a 2.25-inch TFT screen that displays 65,000 colors at a 240x260-pixel resolution. Like the rest of the company's devices, it's not a touch screen, but it offers a sharp, clear display with vibrant colors and is great for viewing e-mail, images, and Web sites. It also features light-sensing technology, so it will automatically adjust the screen and keyboard depending on your environment; true enough, it adjusted the display's light so that we could still read it in direct sunlight. You can change the screen's theme; backlight time; and font size, style, and family. A small LED above the screen illuminates different colors for different status messages: green for wireless, blue for Bluetooth, red for new messages, and amber for low battery. There's also a mute button on top of the device.


The pearl-like trackball replaces the trackwheel of past BlackBerrys.
Just below the screen, you'll find the reason why RIM decided to name this BlackBerry after a gemstone: the pearl-like trackball. It's reminiscent of the one found on the T-Mobile Sidekick 3 and allows for four-way scrolling; pressing it down acts as a select button. (You can adjust the trackball's sensitivity under the Options, Screen/keyboard menu if you need to change its responsiveness.) The trackball, along with the Menu and Escape buttons that surround it, replace the trackwheel and Escape key that have been mainstays of BlackBerrys past. Having grown accustomed to these controls, we missed having these buttons on the right side for easy one-handed use, and we suspect other BlackBerry users might feel the same way. It's not that the new setup doesn't allow for one-handed operation; it's just different and takes some acclimation.


Volume controls and a customizable shortcut key now reside on the right spine.
With the jog dial and Escape key relocated, you'll now find volume up/down buttons and a customizable convenience key on the right spine, while a 2.5mm headset jack, a mini USB port, and another user-defined shortcut key are on the left side. By default, the right shortcut key was assigned to be the camera activation button, and we found that to be quite convenient, especially if you want to take a horizontal picture, as it mimics the feel of a stand-alone digital camera. The Pearl's camera lens is located on the back along with a flash and a small self-portrait mirror.

We've never been big fans of the SureType keyboard, and we're still not. For the uninitiated, this modified keyboard features a traditional QWERTY layout, but two letters are assigned to one key. As you start to enter the letters of a word, SureType technology will present you with a list of possible letter combinations or words based on context. Great in theory, but we've found that it can be slow and frustrating because you have to type the letters, scroll to the correct word, then select it. That said, we understand that some concessions have to be made in order to keep a handset like this small, so we're willing to cut RIM some slack here. We're a little less forgiving, however, about the fact that the Micro SD card slot is located behind the battery. It's a pain to have to take the battery out every time you want to access it, and even Nokia, which has been notorious for this design quirk, has found a way to make it so that at least you don't have to remove the whole battery, just the cover. Given that this is the first BlackBerry to even offer an expansion slot, you may be thinking we're nitpicking at this point, but it's still an inconvenience.


Though we appreciate the inclusion of a Micro SD slot, we wish it weren't located behind the battery.
Finally, RIM packages the device with a travel charger, a pair of earbuds, a USB cable, and a desktop companion software CD. There's no belt holster included with the Pearl, but RIM said this is because it's such a slim device that it doesn't warrant one, which we find agreeable. There are, however, belt clips and cases for purchase.
Features
The RIM BlackBerry Pearl has generated so much buzz because it represents several firsts for the company. As we mentioned in the design section, the Pearl is the first BlackBerry to offer expandable media, but it's also the first to have a camera and an integrated media player. Though revolutionary for the product line, these new multimedia features are pretty basic compared to those of other smart phones on the market. Still, we'll take it over nothing, and we certainly think it's a step in the right direction and a sign of good things to come from BlackBerry.


The BlackBerry Pearl is the first device from the company to have an integrated camera.
The BlackBerry Pearl sports a 1.3-megapixel camera with a flash and 5X zoom; however, it doesn't have video recording capabilities like most camera-equipped smart phones and cell phones. You also don't get as many of the customization options, but you can choose from three picture sizes (1,280x1,024, 640x480, and 320x240) and three quality settings (normal, fine, and superfine). You can also adjust the white balance setting depending on your environment. Once you're done snapping photos, you can save them to your device's internal memory or to the media card, or set them as caller ID or as your home screen. You have several options for sharing your images with family and friends: e-mail, a multimedia message, or an instant message. There's also a slide-show feature, but there was an annoying "Loading..." message in between each picture. We were a little disappointed by the quality of the Pearl's camera. Though we could recognize the objects in the photos, colors were washed out, and there was an overall grainy effect to the picture. Still, these camera phones were never designed to replace your digital camera, so for the quick snapshot, the Pearl is OK.


The BlackBerry Pearl's 1.3-megapixel camera took decent pictures, though colors were a bit washed out.
(click for larger image)
You can't record video, but you can watch video with the integrated media player. It supports various video formats, including AVI, MP4, MOV, and 3GP files. The player has play and stop buttons, and you can fast-forward and rewind clips by clicking the trackball and scrolling right or left. We just wish there were a full-screen mode since these player controls take up the lower quarter of the screen.

For music, the BlackBerry Pearl supports MP3, AAC, MIDI, and WAV files, among others. You can create playlists as folders and shuffle and repeat songs within a certain folder. It also displays some track information, such as title, artist, and album art if available. As we were trying out the music player, we quickly found that external player controls would have been nice. Instead, we had to press the Menu key first if we wanted to skip a track or go back to the previous song. We do like, however, that you can easily set a song as your ring tone simply by pressing the Menu key and selecting "Set as phone tune" from the list. You can also continue to play music as you use the device's other apps; and if you happen to get an incoming call, the Pearl will pause the music and pick up where you left off after you hang up.

Beyond multimedia, the Pearl is also the first BlackBerry to come with a map application. BlackBerry Maps provides local maps and allows you to get text-based driving directions right on your device, but there are no integrated GPS capabilities (you can add this functionality with a Bluetooth GPS receiver). You can map addresses straight from your contacts list or enter them manually. In addition, you can e-mail your location to a colleague or friend or add it to a Favorites list. The map details are pretty bare-bones, but you can zoom in or out and pan maps. We thought it weird that you couldn't pan left or right with the trackball. Instead, you have to use the numerical keypad.

Other than these new capabilities, the BlackBerry Pearl retains many of the same features that has made BlackBerrys popular, such as e-mail. The smart phone can sync with your company's BlackBerry Enterprise server with support for Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise to deliver corporate e-mail in real time. It also supports up to 10 personal/business POP3 or IMAP4 e-mail accounts. There's a setup wizard onboard to help with this process, and we used it to get our AT&T Yahoo account set up on the device. It was quick and easy, and we were soon receiving messages on the Pearl, sometimes even before they had showed up in our in-box on the computer. Other messaging options include text and multimedia messages, and we're glad to see the inclusion of popular instant-messaging clients, such as Yahoo, AOL, MSN, and ICQ.

For mobile professionals, an attachment viewer opens popular file formats, such as Microsoft Word, Excel, PowerPoint, Corel WordPerfect, PDF, JPEG, GIF, and more. You can also view tracked changes and embedded images and zoom and rotate documents, but you can't edit documents out of the box, though third-party software is available that allows this functionality. Other applications on the Pearl include a calendar, a Web browser, a tasks list, a memo pad, an alarm, a password keeper, and a calculator.

As a phone, the address book is limited only by the available memory, which tops out at 64MB flash memory (the SIM card holds an additional 250 contacts). For each entry, you can store up to eight numbers, work and home addresses, e-mail and Web addresses, company information, and notes. For caller ID purposes, you can assign a photo to a contact as well as a group category, business or personal. The BlackBerry Pearl now supports voice dialing, so you can use voice commands to call up contacts and dial numbers. In addition, Bluetooth 2.0 is onboard for wireless headsets, car kits, and desktop connectivity. Though RIM has said it plans to add Wi-Fi to future devices, the Pearl does not have integrated Wi-Fi. Fortunately, you can surf the Web using T-Mobile's EDGE network.
Performance
We tested the quad-band (GSM 850/900/1800/1900; EDGE) RIM BlackBerry Pearl in San Francisco using T-Mobile service, and call quality wasn't quite up to snuff. On our end, callers sounded a bit muffled, while our friends said though they could hear us clearly, our voice sounded a bit digitized. We could still carry on a conversation, but it just wasn't the same crystal-clear quality we've experienced with other BlackBerrys, such as the BlackBerry 7130c. Activating the speakerphone didn't help matters either. There was an echo on both ends of the conversation, though volume was adequate. On the upside, we had no problems pairing the Pearl with the Logitech Mobile Traveller Bluetooth headset.

Music playback was OK. The Pearl's speakers weren't the best for listening to songs, as it produced some background hiss when we cranked up the volume. Plugging in the included earbuds helped the situation a bit. Also, be aware that the headset jack doesn't accept Walkman-style headphones. We were blown away by the video performance of the Pearl. We watched a number of clips and never got that pixelated, blurry effect that often plagues the video performance on mobile devices. Overall, the device was pretty responsive. We didn't experience too much lag time when launching programs or switching between apps. We did notice, however, that the Pearl didn't have sufficient memory to activate the camera while we still had the video player open.

The BlackBerry Pearl is rated for 3.5 hours of talk time and up to 15 days of standby time. In our tests, we were able to get 5.8 hours of talk time. RIM also says the Pearl's battery can last up to 21 hours with just music playback and 6 hours for video playback.

Latest comments

0.05 stars

Pros: Only handheld with camera; first to introduce MicroSD card

Cons: Call Logs deleted; trackball may not function; constant need to do hard reset

Summary: How well it performs really depends on luck

It really depends on your luck when getting the BlackBerry Pearl 8100. Got it at a certain price from a certain Telco. Initially felt, it was pretty good with the shrinked Suretype keyboard (similar to its predecessor 7100g). Messaging is not quite as easy. It maintains a QWERTY keyboard style, but without 1 key dedicated to each letter. Customers may find it frustrating. Call Logs and Messages can get deleted without notification, despite setting the period to be the maximum. It depends on your luck whether you've gotten a new or refurbished set. This can happen even if you have done a clean reload of the handheld software (available from the respective carriers). If you have a Macintosh, good luck. There's no Desktop Manager software available for Macintosh users. MicroSD card allows for transfer of music files. Also allows transfer of supported media (ringtones, music, videos and pictures). Bluetooth transfer works for media files (but not contacts, calendar appointments, memos and tasks). My advice? Skip it. It will only add to your frustration.

Posted by chapter1
Reply

0.05 stars

Pros: features offered for the price

Cons: no wifi, not 3G, no option of Qwerty

Summary: One of the best consumer phones

right now this is the first version of this phone out in the market, and it is natural to find the few lackings.. lookout for the upcoming models.. i can see a winner!!

Posted by nurseraj
Reply

0.05 stars

Pros: I ALREADY GIVEN THEM

Cons: NOTHING

Summary: SIMPLY SUPERB A PHONE OF ITS CLASS

THE PHONE IS WORTH ITS MONEY PREVIOUSLY I WROTE A REVIEW STATING THAT IT WAS A BIT PINCHING ABOUT ITS RATE OR THEY COULD HAVE GIVEN A FEW MORE ACCESORIERS BUT IT IS NOT WORTH IT I LOVE ITS TRACKBALL SOME ONE ELSE ALSO TOLD THAT KEYPAD WAS QUITE DIFFICULT BUT IT IS BETTER THAN TOUCHSCREEN I USED A O2 XDA TOM PREVIOUSLY

Posted by ganeshmuthiah
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0.05 stars

Pros: very elegant, light weight, good size, track ball is fantastic, multimedia features

Cons: cunbersome keyboard but I can live with it as I do not type too much

Summary: I like everything about this phone - this is the one for me !

This is my first time using BB and I fall in love with it - elagantly designed, lightweight and good size. Not confined to previous experience with the old BB device, I was able to quickly connected to my emails without any problem. The connection to bluetooth earpiece also works immediately upon paired. The track ball is even better - it makes navigation so much simpler. There is really no fault with the phone. Everything is better than my O2 mini PDA which I have now left in cold storage. I have bought a leather cover for my Pearl and am taking good care of it. Despite the cumbersome keyboard - I am willing to live with it ! You will learn to love this device.

Posted by jeffreysia
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0.05 stars

Pros: Best small smart Phone

Cons: Costly

Summary: Simply Superb & Brilliant PDA SMART PHONE

They could have added some more basic items in phone package for this rate either of these 1.Blue tooth Headset 2.Mobile Charger (Car) 3.Cover at least But on the whole this is a superb phone U will have problem in case u have to change ur memory card SD otherwise it is ok Main thing is the phone has to be switched off to change the Sd card since it is in behind the battery But that is common in most pda's also leaving alone smart phones that's ok i wish they could have kept the slot in top or bottom of the phone but sometimes that is safe to be behind this is a very light weight phone in its own class it cannot be compared to anyother mobile it is its own class of mobile I simply love this ..............

Posted by ganeshmuthiah
Reply

0.05 stars

Pros: Small, light weight, great screen, turns heads

Cons: No WIFI, No 3G

Summary: Brillant!

I've hated the "original" Blackberrys ever since they came out. The size and the keyboards suck. Now I can carry just one device for email and phone. Brillant!

Posted by aussieinhk
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