Don't expose your Apple machine to second-hand smoke... or else

Darius Chang | Nov 24, 2009

Here's one for the books. We've all encountered cases where the vendor would refuse to honor the warranty by claiming wear-and-tear or water damage. But this is the first time we've heard of the coverage being void because a PC was exposed to second-hand smoke.

Two Apple users, one from Iowa and the other from Oklahoma, sent their machines in for repairs, only to be told that since their computers had been exposed to second-hand cigarette smoke, the components were contaminated with nicotine tar. According to the Cupertino company, the chemical is on the US-based Occupational Safety and Health Administration as a hazardous substance and the company will not allow its employees to handle the machines.

The two users have appealed to the company, stating that the terms and conditions in the AppleCare package they purchased did not stipulate such a condition. CNET Asia is keeping an eye on the outcome and, at the same time, awaiting word from an Apple representative regarding this issue.

Via Consumerist

Filed under: Notebooks, PC & Peripherals
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montbkk

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montbkk says...
No one make smoke in or near my office and no one may smoke in my home....I do allow guests to go to the back garden to smoke but not in front of my children. I have been spending most of my time in China....my son's Mandarin and Kung Fu are getting very good.......and I hope China in the future can enforce better regulations to protect non smokers.

Back to the point....it's hard to believe even Apple can be this callus....I think the decision will be reversed.

Nov 24, 2009 12:34

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winniekepala

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winniekepala says...
This is quite silly really? Unless the users were such heavy smokers that it's all seen in the motherboard and inside hardware components?

WTF is wrong with Apple?

Nov 24, 2009 16:57

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gmonica

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gmonica says...
I AGREE! IF I HAD KNOWN I WOULD NEVER BUY APPLE IF IT KNEW IT WAS BEING SO PREJUDICED! THERE IS ENOUGH INTOLERANCE IN THIS WORLD AS IT IS!?! HOW MANY STEPS IS APPLE BEING A
TERRORIST? REMEMBER "CUCKOO'S NEST"! APPLE SHOULD PULL UP THEIR SOCKS & MAKE THE MAC WORK IN ALL CONDITIONS INSTEAD OF SANITARY ONES!

Nov 26, 2009 23:48

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