Is there a crack in your Xperia?

John Chan | Dec 30, 2008

(Credit: XDA Developers)

Update: Sony Ericsson has informed us that there have been no reports of the mentioned cracks in Asia so far. The company says that any complaints will be assessed on a "case-by-case basis", which means someone will need to actually have this problem before we will find out how Sony Ericsson will react to it. Click here to read the X1's warranty terms (warning: PDF link).

According to a discussion at XDA Developers, some users are seeing cracks on their Sony Ericsson Xperia X1. These hairline fractures seem to develop around the stylus slot in the silver version and are occurring to sets bought in Europe. From the forum thread, those with black sets aren't getting the same problem and some are speculating that the reason for that is because the black version uses a different material around the stylus slot area.

Unexplained cracks in gadgets are not uncommon. Some might remember early batches of the Nintendo DS Lite also encountered such an issue on its screen hinge. Nintendo US repaired or replaced sets, but those not in the US may still be living with a cracked DS Lite. We have contacted Sony Ericsson regarding its replacement policy and are awaiting a response. In the meantime, go have a look at your X1 and see if you have such a problem. Let us know in the Talkback below.

Via WMExperts

Filed under: Handhelds, Mobile Phones
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tanalvin

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tanalvin says...
I don't have the aforementioned crack in my silver Xperia X1, which was bought from UK.

From the looks of it, it looks like the user have been pulling out the stylus forcefully at an angle rather than straight out. Granted that materials and design may have played a part for the crack to appear, but user abuse should also be considered.

Hinges, on the other hand, are areas where mechanical stress is present, so cracks appearing there may be a design flaw or material failure. Both of which rightfully, Nintendo made the repars or replacements.

Dec 30, 2008 11:53

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johnchan

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johnchan says...
I'm not so sure about that. If it was a single isolated case, perhaps it might have been the fault of the user. But if you look at the original thread, there are multiple reports of the same problem.

The good news is that Sony Ericsson has not gotten any complaints regarding this in Asia. Hopefully it stays that way.

Dec 30, 2008 15:50

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