HP recalls notebook batteries

Darius Chang | Apr 21, 2006

A batch of faulty batteries manufactured between January 1 and January 10 last year, according to HP, were the cause of 20 incidents that resulted in 11 cases of minor property damage and one occurrence of injury. As a result, the California-based manufacturer is offering a free replacement battery to affected users.

Which batteries are affected?
Eight-cell batteries from the following notebook series with barcode labels beginning with L3 require replacement.

HP Pavilion dv1000
Compaq Presario V2000
Compaq M2000
HP Pavilion xe2000
HP Compaq nx4800

What should I do if my battery is from the faulty batch?
Stop using the battery immediately, though you may still continue to operate the notebook with the AC adapter. Contact HP using either the HP Mobile Battery Pack Replacement Program Web site or your region's respective HP Customer telephone support.

It will take seven to 10 business days for the replacement battery to arrive. Place your faulty cell into the provided prepaid return package which will be sent to HP for proper disposal.

Please note that while the HP Web site requests for the faulty cell be discharged before returning to the company, we do not recommend using the battery at all.

What if I suspect my notebook is damaged due to the battery?
As these notebook models are relatively new, you can send the unit back to HP for diagnosis. However, HP Asia-Pacific has assured that the fault is isolated to the battery and should not affect other component in the unit.

Filed under: Notebooks
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