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Fast fixes for 10 common Wi-Fi problems

By Rik Fairlie, Computershopper.com
July 19, 2007

	Some routers allow the use of Wi-Fi antennas for extended range.

1. I cannot connect to my router. How do I resolve this?
This is a wide-open problem with an almost limitless range of causes and solutions, but here are several actions that might do the trick. First, make sure your router is configured for Dynamic Host Configuration Protocol (DHCP). If it is, try disabling and re-enabling the DHCP function. If that doesn't work, disable wireless security and see if you get a connection; sometimes a mismatched Wired Equivalent Privacy (WEP) key can drop the IP address. You should also check for electrical interference from competing devices such as cordless phones, baby monitors, alarm systems, and microwave ovens. Disable all suspect devices, then recheck your Wi-Fi connection. If all else fails, reboot the router and all computers on your network.

2. What steps should I take to secure my Wi-Fi network?
Routers typically offer at least two common forms of security: WEP, and Wi-Fi Protected Access (WPA) encryption. Both are easy to enable, although you'll get maximum protection from WPA. To activate security, go to your router's browser-based administration tool (the default address for most routers is http://192.168.0.1 or http://192.168.1.1) and look for the wireless security area. WPA requires you to enter a simple security phrase (eight to 63 characters), or, with some routers, a more secure (but much harder to remember) 64-digit key. Similarly, WEP demands that you choose from 64-bit or 128-bit encryption, and enter an alphanumeric hex phrase, with some routers giving you the option to enter a simpler ASCII phrase. In addition to enabling wireless security, you can also disable the broadcasting of the Service Set Identifier (SSID, or network name). Doing so can make the network more difficult for hackers to see. Also, make sure to enable the router's hardware firewall (more on that later), and change the router's default password. And do not enable file sharing, unless you really use it. This will safeguard your personal files from interlopers.

3. How do I open ports on my router?
Certain functions and applications--personal Web servers, IP Webcams, home FTP servers, and online games--require that you open ports on your router to allow outside requests to be sent to an internal computer on a home network. This procedure, called port forwarding, is pretty straightforward. First, you'll need to find out which ports you need to open for your particular application or service. Then, you'll open those ports on the router. All models vary slightly, but the process is similar. Open your router's configuration tool, and find a tab labeled Port Forwarding. Enter the service or software name, then type the Start Port and End Port numbers. If you're opening one port, enter the same number in both fields. Select TCP as the protocol, then click OK. Check your router's Web site for instructions for your specific brand or take a look at Port Forward, for help.

4. How do I extend the range of my wireless signal?
Improving a wireless signal is an inexact science that's part voodoo, part trial and error. No two homes are alike, and no two solutions will work for everyone, but here are some common guidelines. First, position your antenna on a high perch clear of obstructions. (The wireless signal radiates down.) Keep in mind that certain things will interfere with the signal: Objects with high water content, metal, and dense building materials such as brick, stucco, and concrete. So avoid blocks of liquid (fish tanks and water coolers), and metal pipes and construction.

If antenna positioning doesn't help, you can get an extender (or "repeater"), such as the Linksys Wireless-G Range Expander WRE54G. Devices like this will boost your range from 50 to 75ft, but they can be tricky because they require setup and configuration. A somewhat easier (if visually less elegant) approach is Wireless Garden's Super Cantenna. This tripod-mounted, high-gain antenna connects to your router and can be pointed at a specific area to amplify the signal. It's easy to set up, but it ain't pretty.

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